Frequently Asked Questions

At Diva Bridal Boutique, we understand choosing the right boutique to help you plan your special event is an important decision. We hope the following answers to these frequently asked questions (FAQ) will help you decide and prepare you for your visit.

Q: Is Diva Bridal Boutique the “right” boutique for me?

When you visit our boutique, prepare to be wowed by our selection. We travel and invest internationally to bring our customers the very best designs the Bridal, Mothers and Special Occasions industry. If you’re seriously looking for a gorgeous gown for your special event, we are the boutique for you. We will work tirelessly and find you your dream dress here.

Q: Do I need an appointment to shop for my dress?

In order to serve you better, we are working via Appointment-Basis for all in-store services. Same-day appointments are available. Walk-ins are welcome but based on availability at time of walk-in; best to call / email to book your appointment.

Q: Would Diva Bridal provide the designer and style of the gown I love for me to take away?

At the conclusion of your visit, if you’re still undecided, we will gladly create and maintain a file, to keep at the boutique for you to revisit in the near future. We do not provide any information for you to take away. Once you purchase the gown, details of your purchase, including the designer and style will be provided on your copy of purchase receipt.

Q: May I take pictures or make videos while trying on gowns?

Although we do not encourage photography nor videography in the salons while you’re shopping, you are welcome to take photos once you have purchased your gown or of your top two contemplated styles.

We welcome the use of video chats to include your close ones who are not able to visit the boutique with you, so they can share in this special experience with you. 

Q: What should I bring to my visit / appointment?

If you’ve been collecting pictures of gowns you love from our website, and/or magazines, we encourage you to bring them along. These are great references for us to find you your dream dress. You do not need to bring heels to try on dresses. Platforms will be provided for you.

For Bridal Gown Consultations, our consultant will be attending to you at all times, including being in the dressing room with you to help you dress and undress. For your comfort, you may wish to bring a pair of tights and/or brassier (preferably skin-colored) to your session.

Most of all, bring an open mind and open heart, and prepare to find your gown!

Q: Who should I bring to my visit / appointment?

We suggest you bring close family members and/or friends who have your best interests in mind and whose opinions you value and trust. We recommend having no more than four people accompany you.

Q: Do you provide alterations service?

Yes! We have a team of highly skilled seamstresses to ensure the dress you purchased with us fits perfectly and look amazing for your big day. Alternatively, you are also welcome to bring the gown you purchased at our boutique elsewhere for tailoring.